James A. Waler is the Chief Technology Officer and is responsible for constructing, evaluating, and optimizing Boyd Watterson’s technology infrastructure and framework. He works closely with the CEO and key executives to identify and implement the best technologies and services to meet strategic long-term objectives. James also provides oversight and guidance to the IT and Operations departments, ensuring systems and practices are in place for customer security and satisfaction. James began working for Boyd Watterson in July of 1990 when it was under the name of its predecessor, Duff & Phelps Management Co. James has been a critical component in the creation of proprietary systems throughout the company and in streamlining and enhancing processes and procedures. Cleveland, OH Don O. Hess is the Director of Operations responsible for the oversight of shareholder services and guidance of the department. He focuses on implementing and maintaining processes and procedures to aid in accuracy and efficiency. Importantly, Don works toward exemplary client service, ensuring his team provides precise, timely reporting and response. Don has over 30 years of experience in the finance industry. Prior to joining Boyd Watterson, he spent a combined 23 years at National City followed by PNC Bank where he most recently served as the Director of Investment Client Reporting. Cleveland, OH Joe Daneshmand is a System Analyst responsible for ensuring the company’s technology infrastructure functions smoothly, allowing for efficient operations. He serves as a resource for employees to maximize their time and effort while providing system stability and security to both the firm and its clients. Joe’s employment with Boyd Watterson dates back to June of 1997 when he began as a Programmer Analyst with the firm’s predecessor, Duff & Phelps Investment Management Co. Cleveland, OH Karen A. Ringler is a Senior Operations Analyst responsible for the settlement of Fixed Income Securities. She is the liaison between internal traders, executing brokers, and custodians, and tracks the process from execution to settlement in order to guarantee accuracy and timeliness. Karen is also responsible for verifying and maintaining financial accounting records to ensure accurate reporting is provided to clients, consultants, and staff. Karen began her career with Boyd Watterson in January of 2007. She has consistently remained focused under pressure, even as trade volume and demands from custodians and brokers increase and has maintained a commitment to providing customer service from day one. Cleveland, OH As a Network Administrator since June of 2017, Kent A. Koeth is responsible for maintaining the continuity of Boyd Watterson’s IT infrastructure, focusing on uptime, reliability, and security. He ensures cost effective solutions are in place which benefit the current and future needs of our growing business. Remaining on the cusp of developing trends related to IT and cybersecurity, Kent facilitates the implementation of technological changes to keep the firm operating optimally. Cleveland, OH As an Operations Analyst, Sue Norman is responsible for the initial stages of client onboarding. She is the liaison between the client, consultant, internal and external legal teams, custodian, sales team, and additional internal staff during the preparation of contracts and new account openings. Sue then works with internal traders, executing brokers, and custodians during the trade settlement process, tracking trades from start to finish to ensure accuracy and timeliness. She is further responsible for reviewing and keeping current existing client account information. Sue joined Boyd Watterson in November of 2006 as an Administrative Assistant prior to transitioning into her current role. Prior to joining the firm, she was a Real Estate Office Manager at Spitzer Management, Inc., while also serving as a Legal Assistant. Cleveland, OH Karen M. Wisner is an Operations Analyst responsible for verifying and maintaining the financial accounting records of institutional and retail investment clients to ensure accurate reporting. She manages portfolio reconciliation, securities overview, document retention, fixed income corporate actions, and month end pricing. Karen has been a devoted part of the team since September of 1990, joining the company when it was known as its predecessor, Duff & Phelps Investment Management Co. Over the years, she has developed a strong understanding of securities processes and account reconciliation, continuing to adapt operations to ensure the most efficient methods are being utilized. Previously, she worked in the Operations department at Roulston & Company as a Trading Desk Assistant. Cleveland, OH Luke R. Simmons is an Operations Analyst responsible for performing portfolio reconcilement, trade settlement, new account administration, and data maintenance. Luke began working at Boyd Watterson in June of 2022 after serving as an Operations Associate II in Asset Servicing at Equity Trust Company where he focused on analyzing client documents and investments. Cleveland, OH Kaman Tam is a Performance Analyst, specializing in daily performance and operations for fixed income accounts. She certifies the accuracy of account performance and all numbers reported externally to ensure Boyd Watterson is verified and compliant with Global Investment Performance Standards (GIPS). Kaman joined the company in February of 2017 after having served as a Trade Support Specialist at Key Bank and a Transition Specialist and Client Associate for Stratos Wealth Partners. Cleveland, OH Nathan C. Scott joined Boyd Watterson Asset Management as a Junior Network Administrator in June of 2020. His enthusiasm for technology drives him to ensure the firm’s IT infrastructure remains positioned for success. He is responsible for assisting the CTO, Network Administrator, and IT team with daily tasks and larger projects and supports all employees as requested. Additionally, he values the importance of cybersecurity and stays current with the latest trends and news, focusing on what might impact the company and our clients. Cleveland, OH Bradley D. Klyczek is a Junior Programmer Analyst responsible for assisting the technology department with the development and maintenance of proprietary software. His methodical approach to the evaluation of the company’s systems enhances functionality and improved usability further allowing for effective employee interface with the software. Bradley joined the Boyd Watterson team in October 2021 as a recent college graduate. Cleveland, OH Emma M. Gallipoli is a Business Analyst with the Information Technology department responsible for increasing overall productivity of employees and their usage of the company’s technology. Her primary focus is developing resources to provide easily accessible IT solutions while helping users become proficient with the various forms of technology, including external and proprietary software. Prior to beginning her career at Boyd Watterson in August of 2022, Emma worked at NXTG Solutions LLC as a Competitive Business Analyst Intern and Team Lead. Cleveland, OH Noah C. Jablonski is a Junior Programmer Analyst for the Boyd Watterson Information Technology team responsible for developing, maintaining, implementing, and supporting sophisticated software applications. With a logical and calculated mind, Noah evaluates new software and hardware to determine its applicability and appropriateness for use throughout the company and then trains users regarding the technical aspects and use of the developed systems. Cleveland, OHJames Waler
James Waler
Executive Vice President, Chief Technology Officer
Don Hess
Don Hess
Senior Vice President, Director of Operations
Joe Daneshmand
Joe Daneshmand
Vice President, System Analyst
Karen Ringler
Karen Ringler
Assistant Vice President, Senior Operations Analyst
Kent Koeth
Kent Koeth
Assistant Vice President, Network Administrator
Sue Norman
Sue Norman
Operations Analyst
Karen Wisner
Karen Wisner
Operations Analyst
Luke Simmons
Luke Simmons
Operations Analyst
Kaman Tam
Kaman Tam
Performance Analyst
Nathan Scott
Nathan Scott
Junior Network Administrator
Bradley Klyczek
Bradley Klyczek
Junior Programmer Analyst
Emma Gallipoli
Emma Gallipoli
Business Analyst
Noah Jablonski
Noah Jablonski
Junior Programmer Analyst