Mon - Fri 8:00am-4:45pm (216) 771-3450
Mon - Fri 8:00am-4:45pm (216) 771-3450

Don Hess

Don Hess

Position: Senior Vice President, Director of Operations
Categories: Information Technology and Operations
Location: Our Team

Don O. Hess is the Director of Operations responsible for the oversight of shareholder services and guidance of the department. He focuses on implementing and maintaining processes and procedures to aid in accuracy and efficiency. Importantly, Don works toward exemplary client service, ensuring his team provides precise, timely reporting and response.

Don has over 30 years of experience in the finance industry. Prior to joining Boyd Watterson, he spent a combined 23 years at National City followed by PNC Bank where he most recently served as the Director of Investment Client Reporting.

  • Executive MBA from Baldwin Wallace University
  • BS in Operations Management from the University of Akron
  • BS in Labor Economics from the University of Akron
  • Certified in Agile Project Management Fundamentals